Question 1

What services does LeadGuideAi provide?

Accepted Answer

We offer mobile app development, website development, AI chatbot development, digital marketing, social media marketing, Google Ads, Meta Ads and UI/UX design. You can work with us on a single service or combine several into one coordinated project.

Question 2

Can I hire LeadGuideAi for a single service?

Accepted Answer

Yes. Many projects start with one clear need — a new website, an ad campaign or a chatbot. We'll focus on that goal and only suggest additional work if it genuinely supports what you're trying to achieve.

Question 3

What size of business do you work with?

Accepted Answer

We work with start-ups, small and medium-sized businesses and established organisations. What matters most is a clear goal and a willingness to collaborate — we shape the scope of each project around your stage and budget.

Question 4

Do we need to meet in person?

Accepted Answer

No. We work remotely, using video calls, shared documents and project boards to keep everything visible. It means we can work with businesses wherever they are, and you'll always know who to speak to and what's happening next.

Question 5

Who will we be working with day to day?

Accepted Answer

You'll have a main point of contact who manages your project, joined by the designers, developers or marketers working on it. You won't be passed between departments or left chasing updates.

Question 6

How does your development process work?

Accepted Answer

Every project follows four stages: Discover, Strategise, Build & Launch, and Optimise & Grow. We start by understanding your business and goals, agree a plan and scope, then design and build with regular check-ins so you can review progress and give feedback along the way.

Question 7

How long does a typical project take?

Accepted Answer

It depends on scope. A focused marketing website is usually much quicker than a custom mobile app or a complex platform. Once we understand your requirements, we'll share a realistic timeline with clear milestones before any work begins.

Question 8

How can I get a project estimate?

Accepted Answer

Share a few details about your goals using the contact form. We'll review your request and follow up to discuss requirements. Once we understand the scope, we'll provide an estimate that sets out exactly what's included.

Question 9

How do you price your work?

Accepted Answer

Most projects are quoted as a fixed price against an agreed scope, so you know the cost up front. Ongoing work such as campaign management, support or optimisation is usually arranged as a monthly agreement. We'll always explain what's included before you commit.

Question 10

Will we own the website, app or designs you create?

Accepted Answer

Ownership and licensing are set out clearly in our agreement before work begins. As a rule, once a project is paid for, the custom work we've created for you is yours to use, and you keep control of your own domains, accounts and data.

Question 11

Can you work with an existing website or application?

Accepted Answer

Yes. We can review your current website or app, then improve, redesign or extend it. After an initial technical review, we'll recommend whether it's best to build on what you have or to rebuild specific parts.

Question 12

Is the ad spend included in your fees?

Accepted Answer

No. Your advertising budget is paid directly to Google or Meta from your own ad account, and our management fee is separate. That keeps spend transparent and means the account and its data always belong to you.

Question 13

How soon will we see results from advertising?

Accepted Answer

Paid campaigns can start generating traffic quickly, but the first few weeks are about gathering data and learning what works. We'll set realistic expectations at the start and report on progress in plain English rather than jargon.

Question 14

Do you guarantee rankings or results?

Accepted Answer

No — and you should be cautious of anyone who does. Search rankings and ad performance depend on factors no agency fully controls. What we do commit to is a sound strategy, careful execution, honest reporting and continual improvement.

Question 15

Will an AI chatbot give our customers wrong answers?

Accepted Answer

We ground the assistant in your approved content, set clear limits on what it can discuss and build in a hand-over to your team for anything sensitive or uncertain. We test it against real questions before launch and keep reviewing conversations afterwards.

Question 16

How do you handle personal data?

Accepted Answer

We design projects with UK GDPR and the Data Protection Act 2018 in mind — collecting only what's needed, securing it properly and making sure your privacy information explains how it's used. Where we process data on your behalf, we'll agree the appropriate terms with you.

Question 17

Do you offer ongoing support and optimisation?

Accepted Answer

Yes. After launch we can provide maintenance, updates, performance monitoring and ongoing optimisation for websites, apps, chatbots and campaigns. Support arrangements are agreed based on what your project needs.

Questions, answered.

Working with us

Projects & pricing

Marketing & advertising

AI, data & support

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